With over 14 years of experience in luxury hotel operations, revenue management, and business development, Mr. Akash Gupta, the Director of Sales and Marketing at Ramada by Wyndham Gurgaon Central, has carved a name for himself in the hospitality industry. Known for his innovative marketing strategies and focus on guest satisfaction, his journey has been driven by a passion for excellence and a commitment to nurturing multicultural teams.
Under his leadership of Akash Gupta, the hotel has thrived, building a reputation for delivering exceptional service and experiences. His vision has always been to lead with purpose and inspire others to grow alongside him. His career milestones speak volumes about his dedication, with his focus on developing new concepts and achieving consistent business growth.
He strongly believes in teamwork and leadership that helps people grow while working together for success. Mr. Akash Gupta style of leadership isn’t just about reaching goals; it’s about building a place where everyone, from team members to guests, can succeed and feel valued.
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The uniqueness of Ramada by Wyndham Gurgaon Central lies in Mr. Akash’s ability to balance strategic thinking with a people-centric approach. His strong sense of empathy and collaborative leadership style ensure that the team stays motivated, valued, and focused on continuous improvement.
This philosophy has allowed the hotel to stand out in the competitive hospitality sector. Mr. Akash’s passion for innovation has seen him identify and seize opportunities for growth, which has translated into creative solutions and exceptional results, garnering consistent positive feedback from guests.
Like many in the hospitality industry, Mr. Akash’s career has not been without its challenges. One of the most testing periods was the COVID-19 pandemic, which affected the global hospitality sector profoundly. However, Mr. Akash’s leadership during this time was a testament to his resilience.
He focused on guiding his team with compassion and clarity, fostering a sense of unity and adaptability. His approach ensured that the team was able to overcome these difficult times and emerge stronger, with a renewed sense of purpose and drive.
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Mr. Akash believes that the industry needs change, especially when it comes to focusing on employee well-being and growth. While guest satisfaction is still important in the hospitality sector, he feels that mental health, work-life balance, and career development for employees should also be given more attention.
By prioritizing these aspects, he believes that the industry can cultivate a more motivated and loyal workforce. Additionally, embracing sustainability and digital transformation will be key for the industry to remain relevant and resilient in an ever-evolving global market.
He follows the leadership motto “Naik Niyat Manzil Asaan,” which means “With the right intention, the destination is easy.” This quote reflects his belief that success comes when you lead with honesty, empathy, and a clear vision.
Participating in the NB Hospitality Excellence Award 2024 has been a humbling experience for Mr. Akash. He is filled with pride and gratitude for the recognition, and it has further fueled his determination to continue striving for excellence. The award serves as a reminder of the hard work and dedication that have shaped his career, while also inspiring him to explore new opportunities for growth and collaboration in the future.
His journey in the hospitality industry is a reflection of perseverance, leadership, and an unwavering commitment to excellence. Through his vision, dedication, and people-centric approach, he continues to inspire those around him, shaping a future full of opportunities and achievements.
Looking ahead, his goals are focused on taking on larger portfolios where he can continue to make a significant impact in the hospitality sector. He envisions himself as a recognized industry leader, known for his commitment to excellence, innovation, and mentorship.
His aspirations go beyond personal growth, aiming to make lasting contributions to the hospitality industry while helping others achieve their full potential.
